{"id":15,"date":"2025-12-20T10:52:05","date_gmt":"2025-12-20T10:52:05","guid":{"rendered":"https:\/\/zomordauae.com\/?page_id=15"},"modified":"2025-12-20T10:52:06","modified_gmt":"2025-12-20T10:52:06","slug":"refund_returns","status":"publish","type":"page","link":"https:\/\/zomordauae.com\/en\/refund_returns\/","title":{"rendered":"Refund and Return Policy"},"content":{"rendered":"<h4 class=\"wp-block-heading\">Refund and Return Policy \u2013 ZomordaUAE<\/h4>\n\n\n\n<p>We are keen in <strong>ZomordaUAE<\/strong> We prioritize customer satisfaction and offer a clear and fair return and refund policy under the following conditions:<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h5 class=\"wp-block-heading\">1. Return period<\/h5>\n\n\n\n<p>The customer can request a product return or exchange within <strong>Only 3 days<\/strong> From the date of receiving the request.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h5 class=\"wp-block-heading\">2. Conditions for accepting returns<\/h5>\n\n\n\n<p>Returns or exchanges are accepted only if all of the following conditions are met:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>To be <strong>The package is unopened.<\/strong><\/li>\n\n\n\n<li>The product should <strong>Unused and in its original condition<\/strong><\/li>\n\n\n\n<li>The product is free from any <strong>breakage, defect, or damage<\/strong><\/li>\n\n\n\n<li>The presence of all <strong>Original accessories<\/strong><\/li>\n\n\n\n<li>Provide the purchase invoice or order number<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h5 class=\"wp-block-heading\">3. Cases ineligible for return<\/h5>\n\n\n\n<p>Return or refund requests cannot be accepted in the following cases:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>If the package has been opened or the product has been used<\/li>\n\n\n\n<li>Damage resulting from misuse<\/li>\n\n\n\n<li>Discounted products or special offers (if applicable)<\/li>\n\n\n\n<li>Personal care or beauty products after opening<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h5 class=\"wp-block-heading\">4. Recovery Mechanism<\/h5>\n\n\n\n<ul class=\"wp-block-list\">\n<li>After receiving and inspecting the product, the customer is notified of the order status.<\/li>\n\n\n\n<li>If approved, <strong>Refund using the same payment method<\/strong> Used when purchasing<\/li>\n\n\n\n<li>The recovery process may take <strong>7 to 14 working days<\/strong> According to the payment service provider<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h5 class=\"wp-block-heading\">5. Shipping fees<\/h5>\n\n\n\n<ul class=\"wp-block-list\">\n<li>The customer bears <strong>Shipping fees<\/strong> In case of return or exchange<\/li>\n\n\n\n<li>In case of an error on the part of the store or the arrival of a damaged product, the store is responsible. <strong>ZomordaUAE<\/strong> Full shipping fees<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h5 class=\"wp-block-heading\">6. How to submit a return request<\/h5>\n\n\n\n<p>To request a return or for any inquiries, please contact us via:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>e-mail: <strong><a>support@zomordauae.com<\/a><\/strong><\/li>\n\n\n\n<li>Or through the page <strong>Contact us<\/strong> On the website<br>Include the order number and the reason for the return.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h5 class=\"wp-block-heading\">7. Policy Amendments<\/h5>\n\n\n\n<p>Keeps <strong>ZomordaUAE<\/strong> We reserve the right to modify our refund and return policy at any time, and any updates will be posted on this page.<\/p>","protected":false},"excerpt":{"rendered":"<p>\u0633\u064a\u0627\u0633\u0629 \u0627\u0633\u062a\u0631\u062f\u0627\u062f \u0627\u0644\u0645\u0628\u0627\u0644\u063a \u0648\u0639\u0645\u0644\u064a\u0627\u062a \u0627\u0644\u0625\u0631\u062c\u0627\u0639 \u2013 ZomordaUAE \u0646\u062d\u0631\u0635 \u0641\u064a ZomordaUAE \u0639\u0644\u0649 \u0631\u0636\u0627 \u0639\u0645\u0644\u0627\u0626\u0646\u0627\u060c \u0648\u0646\u0648\u0641\u0631 \u0633\u064a\u0627\u0633\u0629 \u0625\u0631\u062c\u0627\u0639 \u0648\u0627\u0633\u062a\u0631\u062f\u0627\u062f \u0648\u0627\u0636\u062d\u0629 \u0648\u0639\u0627\u062f\u0644\u0629 \u0648\u0641\u0642 \u0627\u0644\u0634\u0631\u0648\u0637 \u0627\u0644\u062a\u0627\u0644\u064a\u0629: 1. \u0645\u062f\u0629 \u0627\u0644\u0625\u0631\u062c\u0627\u0639 \u064a\u0645\u0643\u0646 \u0644\u0644\u0639\u0645\u064a\u0644 \u0637\u0644\u0628 \u0625\u0631\u062c\u0627\u0639 \u0627\u0644\u0645\u0646\u062a\u062c \u0623\u0648 \u0627\u0633\u062a\u0628\u062f\u0627\u0644\u0647 \u062e\u0644\u0627\u0644 3 \u0623\u064a\u0627\u0645 \u0641\u0642\u0637 \u0645\u0646 \u062a\u0627\u0631\u064a\u062e \u0627\u0633\u062a\u0644\u0627\u0645 \u0627\u0644\u0637\u0644\u0628. 2. \u0634\u0631\u0648\u0637 \u0642\u0628\u0648\u0644 \u0627\u0644\u0625\u0631\u062c\u0627\u0639 \u064a\u064f\u0642\u0628\u0644 \u0627\u0644\u0625\u0631\u062c\u0627\u0639 \u0623\u0648 \u0627\u0644\u0627\u0633\u062a\u0628\u062f\u0627\u0644 \u0641\u0642\u0637 \u0641\u064a \u062d\u0627\u0644 \u062a\u0648\u0641\u0631 \u062c\u0645\u064a\u0639 \u0627\u0644\u0634\u0631\u0648\u0637 \u0627\u0644\u062a\u0627\u0644\u064a\u0629: [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-15","page","type-page","status-publish","hentry"],"blocksy_meta":[],"_links":{"self":[{"href":"https:\/\/zomordauae.com\/en\/wp-json\/wp\/v2\/pages\/15","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/zomordauae.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/zomordauae.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/zomordauae.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/zomordauae.com\/en\/wp-json\/wp\/v2\/comments?post=15"}],"version-history":[{"count":0,"href":"https:\/\/zomordauae.com\/en\/wp-json\/wp\/v2\/pages\/15\/revisions"}],"wp:attachment":[{"href":"https:\/\/zomordauae.com\/en\/wp-json\/wp\/v2\/media?parent=15"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}