Refund and Return Policy – ZomordaUAE

We are keen in ZomordaUAE We prioritize customer satisfaction and offer a clear and fair return and refund policy under the following conditions:

1. Return period

The customer can request a product return or exchange within Only 3 days From the date of receiving the request.

2. Conditions for accepting returns

Returns or exchanges are accepted only if all of the following conditions are met:

• To be The package is unopened.
• The product should Unused and in its original condition
• The product is free from any breakage, defect, or damage
• The presence of all Original accessories
• Provide the purchase invoice or order number

3. Cases ineligible for return

Return or refund requests cannot be accepted in the following cases:

• If the package has been opened or the product has been used
• Damage resulting from misuse
• Discounted products or special offers (if applicable)
• Personal care or beauty products after opening

4. Recovery Mechanism

• After receiving and inspecting the product, the customer is notified of the order status.
• If approved, Refund using the same payment method Used when purchasing
• The recovery process may take 7 to 14 working days According to the payment service provider

5. Shipping fees

• The customer bears Shipping fees In case of return or exchange
• In case of an error on the part of the store or the arrival of a damaged product, the store is responsible. ZomordaUAE Full shipping fees

6. How to submit a return request

To request a return or for any inquiries, please contact us via:

• e-mail: support@zomordauae.com
• Or through the page Contact us On the website
  Include the order number and the reason for the return.

7. Policy Amendments

Keeps ZomordaUAE We reserve the right to modify our refund and return policy at any time, and any updates will be posted on this page.